KOTOLI

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Our principlesAt Kotoli, your privacy is an absolute priority. It is at the heart of the design and development of the services and products that you know and appreciate. So you can have complete confidence in them and concentrate on meeting new people.We appreciate the trust you place in us by sharing your information with us, and we don't take it lightly.Our commitment to your privacy.All our products and services are designed with your privacy in mind. We call on experts in various fields, including legal, security, engineering and product design experts, to ensure that each of our decisions is taken with the utmost respect for your privacy.Our commitment to transparency.Because we use most of the online services you use, we know that privacy policies often lack information and use overly complex language. We take the opposite approach: we make sure our Privacy Policy and related documents are written in plain language. We really want you to read our policies and understand our privacy practices!Our commitment to security. We have dedicated teams specifically tasked with ensuring the security of your personal information. We are constantly updating our security practices and investing in our security efforts to improve the protection of your information.Privacy policyWelcome to the page dedicated to our Privacy Policy. Thank you for taking the time to read it.We are aware that you entrust us with your information and we intend always to preserve this trust. That starts with making sure you understand what information we collect, why we collect it, how it is used, and your choices about your information. This Policy describes our privacy practices in simple terms, keeping legal and technical jargon to a minimum.Who we areScope of this Privacy PolicyInformation we collectHow we use your informationHow we share your informationCross-border data transfersYour rightsHow long we keep your informationChildren's privacyCandidates, sub-contractors and supplier representativesChanges to the Privacy PolicyHow can you contact us?1. Who are we?The company responsible for your information under this Privacy Policy (the "data controller") is : Jackz Gaming SLU2. Scope of this Privacy PolicyThis Privacy Policy applies to the application operated by the Kotoli brand. For simplicity, it will be referred to as our "service" in this Privacy Policy.3. Information we collectDating requires us to access certain information about you, such as basic information about your profile and the type of people you want to meet. We also collect information about your use of our services, such as access logs, and information from third parties, such as when you access our services through your social network account or when you upload information from a social network to complete your profile. If you would like further information, we provide more details below.The information we collectWhen you use our services, you agree to provide us with certain information, for example:When you create an account, you give us at least your login details, as well as some basic information needed for the service to work, such as your gender, date of birth and preferences.If you share this information with us, you agree that we may use it for the purposes set out in this Privacy Policy. You can also share additional information with us in your bio, share your interests and share photos. To add certain content, for example photos, you will need to give us access to your camera or gallery.When you subscribe to a paid service or make a purchase directly from us (rather than on a platform such as iOS or Android), you provide us with information relating to the purchases you make and our payment processors with information such as your debit or credit card number or other financial information.When you participate in surveys, focus groups or market research, you provide us with feedback on our products and services, answers to our questions and testimonials.When you choose to participate in our promotions, events or competitions, we collect the information you use to register or participate.If you contact our customer service department, we collect the information you give us as part of that interaction.If you share information about another person with us (for example, if you use a friend's contact information for a particular feature), we process that information on your behalf so that we can respond to your request.Of course, we also process your discussions with other members and the content you publish in order to regulate the app and protect the community.Information we receive from third partiesIn addition to the information you give us directly, we receive information about you from third parties, including:Members Members may provide information about you when they use our services, for example when they interact with you or if they make a report about you.Other partners: We may receive information about you from our partners who publish Kotoli advertising content on their services (in which case they may provide us with details of the success of a campaign). Where permitted by law, we may also receive information from third parties about suspected or convicted criminals as part of our efforts to ensure the safety of our members.Information generated or collected automatically when using our servicesWhen you use our services, this generates technical data about the features you use, how you use them and the devices you use to access our services. See below for more information:Usage information: By using our services, you generate data about your activity, for example how you use them (e.g. when you log in, the features you use, the actions you perform, the information you consult, the address of the web pages that redirected you to us and the advertisements you reacted to) and about your interactions with other members (e.g. the members you interacted with, your Matches and the messages exchanged).Device Information: We collect information about the device(s) you use to access our services, including hardware and software information, such as IP address, device ID and type, application settings and features, application crashes, advertising identifiers (randomly generated numbers that you can reset in your device settings and in some cases disable altogether) and identifiers associated with cookies or other technologies that uniquely identify a device or browser.Information collected by cookies or similar technologies: We use and may authorise third parties to use cookies or similar technologies (e.g. Internet tags, pixels, SDKs) to recognise you and to identify your device(s). Consult our Policy on the use of cookies to find out what we use them for and how best to control them.Other information with your consent:Precise geolocation data: If you give us permission, we may collect your geolocation data (latitude and longitude) from your device. The collection of your geolocation data may take place in the background, even when you are not using the services, if the authorisation you have given us expressly allows this. If you do not agree to us collecting your geolocation data, we will not do so, but you will not have access to the services that require your geolocation.Other information: We will collect other information with your permission, such as photos and videos (e.g. if you want to post a photo or video, or use the live video features of our services).4. How we use your informationThe main reason we use your information is to provide and improve our services. In addition, we use your information to keep you and our community safe and to provide you with advertising that may be of interest to you. Read on for a detailed explanation of why we use your information, with practical examples.A. To administer your account and provide you with our servicesCreate and manage your accountProvide you with customer service and respond to your requestsCommunicate with you about our servicesCustomise pricing, discounts, promotions and transaction processingManage prize draws and competitionsB. Help you connect with other usersRefer you to other users and recommend other users to youC. To offer you new Kotoli servicesRegister and publish your profile on new Kotoli features and applicationsManage your account on these new features and applicationsD. To propose offers and manage advertising and marketing campaignsTo carry out and measure the effectiveness of advertising campaigns on our services and the marketing of our services outside our platformTo communicate with you about products or services that we think may be of interest to youE. To improve our services and develop new onesTo manage focus groups, market research and surveysTo analyse customer service interactions to improve the quality of our serviceUnderstand how our members generally use our services in order to improve them (for example, we may decide to change the look or interface of a feature, or even modify it significantly, based on members' reactions to that feature)Develop new features and services (e.g., we may decide to develop a new feature based on interests after members have requested it).F. To prevent, detect and combat fraud and other illegal or unauthorised activityTo discover and deal with actual, suspected or alleged breaches of our Terms of Use, in particular by examining reports and interactions between membersTo better understand and design measures to address violations of our Terms of UseRetain data relating to breaches of our Terms of Use to prevent recurrenceEnforce or exercise our rights, for example as set out in our Terms of UseCommunicate with people who report violations, including the actions we have taken in response to their reports.G. To ensure our compliance with the lawComply with legal requirementsTo assist law enforcement agenciesFor more information on how we process personal information through profiling and automated decision making, see our FAQs.To process your information as described in this Privacy Policy, we rely on the following legal bases:Providing you with our services: The reason we process your information for purposes A, B and C above is to perform our contract with you. For example, when you use our services to meet other people, we use your information to manage your account and profile, make it available to other members, recommend other members' profiles to you and provide our free and paid features to you and other members.Legitimate interests: We process your information for purposes D, E and F above for reasons relating to our legitimate interests. For example, we analyse the behaviour of users of our services in order to constantly improve our offers, we provide you with offers that may be of interest to you and we promote our services, we process information to ensure the safety of our members and, where necessary, we process data to enforce our rights, assist law enforcement agencies and enable us to defend ourselves in the event of legal action.Complying with applicable laws and regulations: We process your information for purpose G above to comply with applicable laws and regulations and to demonstrate our compliance with applicable laws and regulations. For example, we retain traffic and transaction data to meet our accounting, tax and other legal data retention obligations and to respond to valid law enforcement requests for access. We also retain data to demonstrate the consent given by our members and their decision, if any, to opt-out of a feature or processing method.Consent: If you choose to provide us with information that may be considered "special" or "sensitive" in some jurisdictions, such as your sexual orientation, you consent to the processing of that information as described in this Privacy Policy. From time to time we will ask for your consent to collect specific geolocation data or to use your information for specific purposes. In some cases, you will be able to withdraw your consent by changing your settings (for example, for the collection of your geolocation data) or by deleting your content (for example, if you have included information that may be considered "special" or "sensitive" on your profile). In all cases, you may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.5. How we share your informationBecause our goal is to help you meet new people, we primarily share your information with other members.With other membersYou share information with other members when you voluntarily disclose information on the service (including your public profile). Be careful with your data and make sure you are comfortable with the fact that the content you share is visible.If someone makes a report about you (for example, that you have breached our Terms of Use), we may tell them what action, if any, we have taken as a result of their report.With our service providers and partnersWe use service providers to help us operate, distribute, market and improve our services, such as data hosting and maintenance, analyses, customer support, marketing, advertising, payment processing and security operations. We also share information with service providers who distribute and help us promote our services. For example, we may share limited information with our advertising providers in a hashed, human-readable form.We follow a rigorous screening process before engaging a service provider or working with a partner. Our service providers and partners must comply with strict confidentiality obligations.For business operationsWe may transfer your information if we are involved, in whole or in part, in a merger, sale, acquisition, disposal, restructuring, reorganisation, dissolution, bankruptcy or other change of ownership or control.With law enforcement or when required by lawWe may disclose your information if reasonably necessary: (i) to comply with legal process, such as a court order, subpoena or search warrant, governmental or judicial investigation or other legal requirement; (ii) to assist in the prevention or detection of unlawful activity (subject in each case to applicable law); or (iii) to protect the safety of any person.To exercise our rightsWe may also share information: (i) if disclosure is likely to reduce our liability in actual or potential legal proceedings; (ii) as necessary to protect our rights and those of our members, business partners or other interested parties; (iii) to enforce agreements we have entered into with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud, or other wrongdoing.With your consent or at your requestWe may ask for your consent to share your information with third parties. In such cases, we will make it clear to you why we need to share the information. We may ask for your consent to share your information with third parties. In such cases, we will make clear to you why we need to share the information. We may ask for your consent to share your information with third parties. In such cases, we will make clear to you why we need to share the information.In the circumstances described above, we may use and share non-personal information (i.e., information that does not, by itself, identify you, such as information about your device, general demographic data, general behavioural data, location in anonymized form), as well as personal information in an aggregated, non-human-readable form. We may combine this information with other non-personal or personal information in aggregated, human-readable form that we collect from other sources. For more information about our use of cookies and similar technologies, see our Cookie Policy.

Conditions of Use

1. Acceptance of Terms of Use.By creating a Kotoli account, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to all of the terms of this Agreement and do not wish to be bound by them, please do not use the Service.We may change this Agreement and the Service at any time. We may do so for a variety of reasons, including to reflect changes in the law or its requirements, new features or changes in business practices. We suggest that you regularly consult the most recent version. The most recent version is the one that applies. If the changes include material changes that affect your rights or obligations, we will notify you at least 30 days in advance of such changes (unless we are unable to do so under applicable law) by reasonable means, which may include notification through the Service or by e-mail. Your continued use of the Service following the effective date of such changes shall constitute your acceptance of the revised Agreement.2. Eligibility.You may not create an account or access or use the Service or the systems on which it resides unless all of the following are true:you can enter into a binding contract with Kotoli,you will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations, andyou have never been convicted of a felony or prosecutable offense (or a felony of similar severity), a crime of a sexual nature or involving violence, and are not required to register as a sex offender with any state, federal or local sex offender registry.3. Your account.To use Kotoli, you can only log in using your email address. You are responsible for maintaining the confidentiality of the login credentials you use to register with Kotoli, and you are solely responsible for all activities that occur under those credentials. If you believe that someone has gained access to your account, please contact us at [email protected].4. Changes to the Service and Termination.Kotoli strives to continually improve the Service and to bring you additional features that you may find interesting and useful. This means that we may add new product features or enhancements at any time, and we may also remove certain features. Where such actions do not materially affect your rights or obligations, we may not notify you before implementing them. We may even suspend the Service entirely, in which case we will give you advance notice unless extenuating circumstances, such as safety or security concerns, prevent us from doing so.The easiest way to terminate your account is to contact us at [email protected]. Kotoli may terminate your account at any time without notice if we believe that you have violated this Agreement. After such termination, you will not be entitled to any refund of your purchases.Upon termination of your account, this Agreement will terminate.5. Safety; your interactions with other Members.While Kotoli strives to encourage a respectful member experience through features such as allowing members to communicate only if both are participating in the same activity and one is the organizer, Kotoli is not responsible for the conduct of any member on or off the Service. You agree to exercise caution in all your interactions with other members, especially if you choose to interact outside the Service or meet in person. You agree not to provide your financial information (for example, your credit card or bank account number) or transfer money by wire transfer or otherwise to other members.YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER MEMBERS. YOU UNDERSTAND THAT KOTOLI DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS MEMBERS OR OTHERWISE INVESTIGATE THE BACKGROUNDS OF ITS MEMBERS. KOTOLI MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OR COMPATIBILITY OF MEMBERS.6. Rights granted to you by Kotoli.Kotoli grants you the right to access and use the Service. This right to access the Service will be automatically revoked if you do any of the following:use the Service or any content in the Service for any commercial purpose without our written consent.copy, modify, transmit, create derivative works from, use or reproduce in any way any copyrighted material, image, trademark, trade name, service mark or other intellectual property, content or proprietary information accessible through the Service without the prior written consent of Kotoli.express or imply that any of your statements are endorsed by Kotoli.use any robot, digital agent, spider, harvester, scraper, site search/retrieval application, proxy gateway or other manual or automatic device, method or process to access, retrieve, index, mine or otherwise reproduce or evade the navigational structure or presentation of the Service or its contents.use the Service in a way that could interfere with, interrupt or harm the Service, servers or networks connected to the Service.upload viruses or other malicious code or otherwise compromise the security of the Service.forge any header or otherwise manipulate identifiers in order to disguise the origin of any information transmitted on or through the Service.copy or reproduce any part of the Service without the prior written permission of Kotoli.use meta-tags, code or other devices containing any reference to Kotoli or the Service (or any Kotoli trademark, trade name, service mark, logo or slogan) to direct any person to any other website for any purpose whatsoever.modify, adapt, sublicense, translate, sell, reverse engineer, decrypt, decompile or otherwise disassemble any portion of the Service, or have any third party do so.use or develop any applications that interact with the Service or the Content or information of other members without our written consent.use, access or publish the Kotoli application programming interface without our written consent.probe, scan or test the vulnerability of our Service or any system or network.encourage or promote any activity that violates this Agreement.Kotoli may investigate and take any legal action available in response to illegal and/or unauthorized use of the Service, including termination of your account.Any software we provide to you may automatically download and install enhancements, updates or other new features. You can adjust these automatic downloads in your device settings.7. Rights you grant to Kotoli.By creating an account, you grant Kotoli a worldwide, transferable, sub-licensable, royalty-free license and right to host, store, use, copy, display, reproduce, adapt, modify, publish and distribute any information you allow us to access from third parties such as Facebook, as well as information you publish, upload, display or otherwise make available (together, "Posting") on the Service or transmit to other members (together, "Content"). Kotoli's license to your Content is non-exclusive, except for derivative works created through use of the Service, for which Kotoli's license shall be exclusive. For example, in the case of screenshots of the Service, including your Content, Kotoli's license will be exclusive. In addition, in order for Kotoli to prevent the use of your Content outside of the Service, you authorize Kotoli to act on your behalf in the event of unauthorized use of your Content extracted from the Service by other members or third parties. This expressly includes the authority, but not the obligation, to send notices pursuant to 17 U.S.C. § 512(c)(3) (i.e., DMCA takedown notices) on your behalf if your Content is removed from the Service and used by third parties outside of the Service. Our license to your Content is governed by your rights under applicable laws (e.g. data protection laws to the extent that the Content contains personal information as defined by such laws) and exists solely for the limited purpose of developing, providing, administering and improving the Service and for research and development of other services. You agree that any Content you place or allow us to place on the Service may be viewed by other members as well as anyone else who visits or participates in the Service (such as persons who may receive Content shared by other Kotoli members).You agree that all information you submit when creating your account, including information submitted from your Facebook account, is accurate and true, and that you have the right to post the Content on the Service and grant Kotoli the license set forth above.You understand and agree that we may monitor or review any Content you post as part of a Service. We may remove any Content, in whole or in part, if, in our sole judgment, it violates this Agreement or is likely to damage the reputation of the Service.In any communication with our customer service representatives, you agree to be respectful and friendly. If we consider that your behaviour towards any of our customer service representatives or other employees is at any time threatening, harassing or abusive, we reserve the right to terminate your account immediately.In consideration of Kotoli granting you permission to use the Service, you agree that we, our affiliates and our third party partners may place advertisements on the Service. By submitting suggestions or feedback to Kotoli about our Services, you agree that Kotoli may use and share that feedback for any purpose whatsoever without compensation to you.Please note that Kotoli may access, store and disclose your account information and Content if we are required to do so by law, under this Agreement, or if we believe in good faith that such access, storage or disclosure constitutes a legitimate interest, in order to: (i) comply with legal process; (ii) enforce this Agreement; (iii) respond to any claims that any Content violates the rights of third parties; (iv) respond to your customer service requests; or (v) protect the rights, property or personal safety of the Company or any other person.8. Community rules.By using the Service, you agree not to:use the Service for any purpose that is unlawful or prohibited by this Agreement.use the Service for any malicious or nefarious purposeuse the Service to harm Kotolisend spam, solicit money from members or defraud them.impersonate any other person or entity or publish any images of another person without their permission.persecute, stalk, intimidate, attack, harass, abuse or defame any person.publish any Content that violates or infringes anyone's rights, including rights of publicity, privacy, authorship, trademark or any other intellectual property or contractual right.to publish any Content constituting hate speech, threatening, sexually explicit or pornographic.to publish any Content inciting violence or containing nudity, graphic or gratuitous violence.to publish Content that includes racist, intolerant or hateful language or that encourages physical violence against a particular group or person.request passwords for any purpose whatsoever, or information enabling personal identification for commercial or illegal purposes from other members, or disseminate another person's personal information without their permission.use another member's account, share an account with another member or have more than one account.create another account if we have already terminated your account, unless you have our permission.Kotoli reserves the right to investigate and/or terminate your account without refund if you have violated this Agreement, misused the Service, or engaged in any conduct that Kotoli considers inappropriate or unlawful, including actions or communications occurring outside of the Service. In addition, under certain circumstances, we may terminate your account for failure to comply with the Terms. If you fail to comply with these rules or our Community Rules, your authorization to use the Service will be automatically revoked.9. Content of Other Members.While Kotoli reserves the right to review and remove any Content that violates this Agreement, such Content is the sole responsibility of the member posting it, and Kotoli cannot guarantee that all Content will comply with this Agreement. If you see any Content on the Service that violates this Agreement, please report it on the Service or via our contact page.10. PurchasingGeneral information. At any time, Kotoli may offer products and services for purchase ("Integrated Purchases") via the App Store, Google Play Store, mobile carrier, direct billing from Kotoli or other payment platforms authorized by Kotoli. If you choose to make an Integrated Purchase, you will be required to confirm such purchase through the applicable payment provider, and your payment method (whether your credit card or a third party account such as the Google Play store or App Store) (your "Payment Method") will be debited for the Integrated Purchase in the amount of the posted price for the selected service(s) together with any sales or other taxes that may be imposed on your payments, and you authorize Kotoli or the third party payment account, as applicable, to debit you.Automatic renewal - Automatic payment by cardIf you purchase a recurring subscription with automatic renewal through an integrated purchase, your payment method will be debited for the subscription until you cancel it. After you sign up for an initial subscription period, your subscription will automatically renew for an indefinite period at the price you approved when you signed up, unless you cancel your subscription before the renewal date. Your credit card details will be stored and subsequently used for automatic card payments in accordance with this Agreement.If you wish to object to a payment that has already been made, please contact Customer Service if you have been billed directly by Kotoli, or the third-party payment account in question, such as the App Store for example. You may also object by contacting your bank or payment provider, who will be able to provide you with further information about your rights and the applicable time limits. You can unconditionally object to automatic payments by bank card at any time by going to the settings on Kotoli or the third-party payment account, but note that you will still be obliged to pay any unpaid amounts.If you do not want your subscription to be automatically renewed, or to change or cancel your subscription, you will need to log in to your third-party account (or go to your Kotoli account settings, if applicable) and follow the instructions to cancel or terminate your subscription, even if you have deleted your Kotoli account or removed the Kotoli app from your device. Deleting your Kotoli account or the Kotoli application on your device does not result in the termination or cancellation of your subscription. Kotoli will retain all funds deducted from your Payment Method until you terminate or cancel your subscription on Kotoli or via the third party account, if applicable. If you terminate or cancel your subscription, you may continue to use it until the end of the current subscription period. Your subscription will not be renewed at the end of this period. Our members who live in Germany may cancel their subscription after it has been renewed by giving us one month's notice, and retain their right to cancel for good reason.Additional conditions apply if you pay Kotoli directly via your Payment Method. If you pay Kotoli directly, Kotoli may correct any billing errors made even if payment has already been issued or received. If you request a refund or cancel a payment made using your Payment Method, Kotoli may close your account immediately at its sole discretion.You can change your Payment Method on Kotoli by going to the Settings section. In the event of a payment failure, whether due to expiry, insufficient funds or any other reason, and if you do not change your Payment Method or cancel your subscription, you remain liable for any amount due and authorise us to continue to debit your Payment Method, once it has been updated. This may result in changes to the billing dates. In addit